OnePlus Announces Doorstep Service in India

Oneplus Doorstep

OnePlus Announces Doorstep Service in India

OnePlus announced the launch of its doorstep service in India, an after-sales effort that aims to make it easier for customers to have their broken phones repaired. The new service offers repair services to customers right at their home or office.

The on-site repair service is available in Delhi, Mumbai, Bangalore, Chennai, Hyderabad, and Pune from March 6. OnePlus first rolled out the doorstep service as part of a pilot program a few months ago in Delhi, Mumbai, and Bangalore. This announcement expands the service’s availability across the country.

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To request a repair, users will have to simply open the OnePlus Care app on their phones, and tap “Book a Repair”. Then choose the phone model, provide area ZIP code, tap “Get an engineer to visit your location”, and finally enter their complete address. The request will be submitted automatically after they tap “Save this”.

The service is limited in scope based on your postal codes, so chances are that it may not be available to some customers. Anyway, OnePlus also maintains a number of walk-in service centers in the country. In fact, the company opened two new repair centers in Kolkata and Indore in January and plans to open similar hubs in Aurangabad, Baroda, and Lucknow in the first half of 2020.